BLACK FRIDAY SALE! Free Mystery Bundle with $40 purchase! Valid November 27 - December 2, 2024. No code needed. Click here for details.

FREE SHIPPING on all orders November 27 - December 2, 2024! No code needed. Discount will apply at checkout. Click here for promotion details.

FAQs

Shipping

How do I get Free Shipping?

Orders up to $40 ship for a flat rate of $4.95.
Any order over $40 ships for free! Happy Ordering!

How long will it take to receive my order?

Orders typically ship within 2 - 3 business days. However, there are certain times of the year that the shipping time will be delayed based on product demand and/or holiday. Feel free to contact Customer Service to inquire further.
*Seasons Jewelry Retail is not responsible for shipping delays caused by shipping providers or other unforeseen events once parcels have left our warehouse.

Returns and Refunds

What is your return policy?

All Sales are final unless the item is damaged.

What if my product is damaged when I receive it?

If your order has damages, please review our warranty policy to start a claim.

More Info

Are your products nickel and lead free?

All Seasons Jewelry Retail products are lead free. Most products are also nickel free. The exception to this are any products with vintage tone plating. These select products do contain nickel.

What is the Karat Patch?

The Karat Patch is the original Seasons Jewelry! When Bonnie Bell started Seasons Jewelry many years ago, it began as The Karat Patch. Over the years, it has evolved into Seasons Jewelry Retail (and Seasons Jewelry - our wholesale entity). Our business name is The Karat Patch DBA Seasons Jewelry Retail - so you may see "The Karat Patch" on your bank statement when you place on order here on our retail site. 

Do you sell at any Retail Shows?

We participate in several retail shows every year, as The Karat Patch! Click here to see which shows we'll be at this year! We also do wholesale shows at Americasmart Atlanta!

Do you sell wholesale?

Yes! We have a wonderful sister site that handles our wholesale side. Visit Seasons Jewelry - Wholesale for all your wholesale needs! 

Still looking for answers?

If the answers you're looking for aren't in our FAQ, please send us an email by completing the form below.