Frequently Asked Questions
All Sales are final unless the item is damaged.
What if my product(s) is damaged when I receive it?
All Sales are final unless the item is damaged. If your order has damages or shortages, please call Customer Service (866-382-0737) within 30 days of receiving order. Please have the invoice number ready.
When will I receive my product(s)?
If there are no problems with your order, it will typically ship within 2 - 3 business days. However, there are certain times of the year that the shipping time will be delayed based on product demand and/or holiday. Feel free to contact Customer Service to inquire further.
After you have placed an order with us, you should have been emailed a receipt, if not please email Customer Service. We do not include invoices with our shipments because we are going green!
How do I get Free Shipping?
Any orders over $25 are eligible for our Free Shipping offer. Happy Ordering!
Do you sell at any Retail Shows?
We participate in several retail shows such as Bizarre Bazaar, Mistletoe Marketplace and Houston Nutcracker! We also do Wholesale shows at Americasmart Atlanta! Click here for more information!
Interested in Wholesale with us?
We have a wonderful sister site that handles our Wholesale Side. Visit Seasons Jewelry - Wholesale for all your wholesale needs!
Who exactly is Seasons Jewelry?
A little Seasons History -
Since 1980, Seasons Jewelry has taken pride in bringing affordable and unique jewelry to the thousands of customers we have served throughout the years. We are a family owned business located in Springfield, Tennessee. In the Fall of 1980, Bonnie began this business in the basement of her home. Despite these humble beginnings, we expanded rapidly and soon found ourselves in Asia and Mexico seeking manufacturers for our personal designs. This basement beginning set the stage for continued growth, leading to the profitable business that Seasons Jewelry is today. We design and oversee production of every item in our line. Our Shipping and Customer Service departments are among the best in the country. Our work force includes our extended family of dedicated employees, who have helped bring our jewelry to life for more than 30 years.